| Sincerely, Samir Yehia Cluster General Manager Novotel Riyadh Al Anoud Novotel Suites Riyadh Dyar Dear Valuable Guest, Thank you for taking the time to tell us about your experience at Novotel Riyadh Al Anoud At Novotel Riyadh Al Anoud, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us | |
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| The original room allocated to me was very uncomfortable as the AC was not working properly | The manager permitted me a change of room that was better than the earlier one but AC temp control seems to be a problem in all Accor hotels |
We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
3| Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence | Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence |
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| It contains 20 floors with 3 basement levels | Sincerely, Novotel Riyadh Al Anoud Team Dear Vicken, Thank you for taking the time to tell us about your experience at Novotel Riyadh Al Anoud At Novotel Riyadh Al Anoud, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us |