Maintain a positive, clean environment for staff• Mentoring new and experienced staff, coaching for performance and instruction as required• Maintain updated knowledge of the Maximus Programme Suite including knowing where to access respective policies and procedures | document all interaction and update caseload management system with appropriate data |
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Perform other general administrative duties as may be assigned by management Send your CV• Interpersonal skills that enable you to work with people at all levels, motivate others and change people's attitudes and mind sets when necessary• Preparing and delivering presentations at partner, stakeholder and community events• Planning and monitoring In-Work Support activities to ensure sustainment and identify job seekers at risk of not sustaining in employment are identified and supported at the earliest opportunity | Process incoming and outgoing mail and shipments on behalf of project staff• BSc in Human Resources Management or relevant field• Insure that all equipment is reception area are running properly and maintained screes, PCs, etc |
Ability to exercise independent judgment• Liaising with internal stakeholders to ensure that all complaints beyond the remit of your team are resolved• Meet all training requirements as specified by Line Manager, actively participating and maintaining a positive attitude.
30minimum of five 5 years: Project Coordinator or administrative experience supporting project managers or project management office• Maintain petty cash for Head Office• Is able to maintain systems and recommend process improvements as appropriate General• Maintaining a safe and healthy training environment by following organisation standards and contractual regulations• Articulate, confident communicator and presenter• Manage JPC local partnerships and attend specific meetings, events as invited and as proactively arranged to ensure the relationships is effective• Daily, Weekly and Monthly monitoring and interrogation of a wide range of KPI reports• Better Off Calculations, advice and guidance and mock interviews• Reviewing vacancies and work opportunities for Job Seekers to ensure vacancy generation is in the appropriate occupational sectors and of sufficient volume to meet caseload needs• Ability to work as a team member, as well as independently Kindly share your CV and subject position and your name to the email below: Send your CV• Deliver quarterly presentations to the business and complete monthly reports External Relationship and Stakeholder Management The Business Manager ensures that their team maintains constructive and effective internal relationships with other functions and departments and a positive set of relationships with fund holders, referral sources, partner organisations and political stakeholders in the wider community | High level customer service skills |
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Liaising with the operational team to ensure optimum referrals on courses• Demonstrable Judgment and Decision Making skills | Excellent listening and interpersonal skills• Maintain and report statistics relating to the provision of our services and performance including advising on potential risks and issues• Advanced knowledge of project management software such as MS Word, Excel, Power Point, Visio and Project, as well as the ability to quickly learn other software programs• Monitor and deliver against strategic employer engagements plans• Work schedule as established by supervisor to accommodate business hours and project services• Evaluates quality of training through completed job seeker assessments scores• Respond to emergency situations and advise project management immediately• Qualitative observations of team member service delivery and provision of relevant feedback• Close management of the Profit and Loss, forecasting, cost control, performance against budget and contractual specification• Employment Trainers either deliver the training themselves or provide the operational team with the necessary facilitation skills to enable their delivery |
Excellent interpersonal skill, with the confidence to approach people at all levels.
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